Browns Creeksong Home

Maggie Valley/Waynesville, NC

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407-323-7003 or 866-603-9442 or Fax 321-363-8622

CHECK-IN DATE:________ CHECK-OUT DATE: _________   OCCUPANCY #___________

CHECK-IN time is after 3:00 p.m. and CHECK-OUT time is 10:30 a.m. SMOKING is NOT permitted inside the home. PETS are NOT permitted under any condition.

RESERVATION/DAMAGE DEPOSIT – a reservation/damage deposit of $200.00 is required. The deposit automatically converts to a security/damage deposit upon arrival. The deposit is NOT applied towards rent. However, it is fully refundable within (10) days of departure, providing the following provisions are met:

a. No damages done to cabin or its contents.
b. There are no expenses resulting from check fees, movie charges, phone charges, or internet charges.
c.  All dishes are cleaned, dried and put away, all items removed from refrigerator and freezer.
d. Garbage has been removed.
e. No linens or household items are missing.
f.  House has not been smoked-in or pets allowed.
g. House key must be returned to lock box when departing.
h. Place heat on 55 degrees in winter and turn air conditioning off during summer.
i.  Close and lock all windows and doors to the home and turn off lights.
j.  No more guests than what is approved for occupancy on this regulation. Unless, otherwise agreed to by owner.
k. Checked out by 10:30 a.m.

PAYMENT – The total amount of the bill (rental rate plus taxes, security deposit, and nonrefundable reservation fee) is required 30 days before arrival date. If reservation is made within the thirty (30) day period, the full amount is due at time of booking. We accept payment by personal check, postal money order or credit card over the phone.

REFUNDS – There will be no refunds due to weather, appliance, water, power, or TV failures. All repairs will be made, as soon as possible, during normal business hours, unless deemed an emergency. There are no refunds for early check-outs. Please notify me, as soon as possible, if a problem arises.
RETURNED CHECK FEE – There is a $35.00 per check fee for all returned checks.

RESERVATION FEE – There is a $45.00 nonrefundable fee per reservation. Taxes will apply. 

CANCELLATIONS – a thirty (30) day notice is required for cancellation. Cancellations that are made more than thirty (30) days prior to the arrival date will incur no penalty. Cancellations or changes that result in a shortened stay, that are made within 30 days of arrival date, forfeit the full rental payment and damage/reservation deposit. If cabin is rented for your cancelled dates, you will only be responsible for the $200.00 damage/reservation deposit.

RENTAL AGREEMENT – Upon receiving your security deposit and a signed and dated copy of the Rental Agreement, a rental confirmation will be mailed or emailed to you. Once full payment has been received, a welcome package that includes travel directions to Browns Creeksong Home and the lock code to access the house will be mailed to you within 30 days of reservation.

MINIMUM STAY – There is a three (3) night minimum.

INCLUSIVE FEES – Rates include linens & towel set-up and a fully equipped kitchen. Also, rental fees include the housekeeping fee and spa fee.

GUEST RESPONSIBILITIES – Cleaning is provided upon departure. Furnishings include dishes, bed and bath linens and cookware. Guest will provide their paper products, i.e., toilet paper, paper towels, napkins, dishwashing soap, laundry detergent, etc.

GENERAL STATEMENT – The owners are not responsible or liable for (a) any loss or theft of personal property, accident, injury or damage of any nature from any cause to renters (including guests or others) or acts of God, (b) weather, road, travel, ski conditions, or any other recreational activities. Items can be returned which were inadvertently left via mail on a C.O.D. basis. Rates may change without notice.

ROUTINE MAINTENANCE – It may be necessary to enter the cabin to perform minor repairs. Guests are not required to be there for repairs to be done. By signing below you agree to all terms and conditions of this agreement.
Date ______________________________________

MAILING ADDRESS: STREET/P.O. BOX ___________________________________________________

CITY____________________________ STATE __________ ZIP ____________

EMAIL ADDRESS _______________________________

CONTACT NUMBER ____________________________

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